Diploma in Information Technology Technical Support

Looking for a career in an ever-expanding industry? One that earns top money, offers rapid career progression, and plenty of opportunities in New Zealand and around the world? This Level 5 course is your springboard to the future, setting you up to work in a New Zealand IT environment or pathway onto further studies in Information Technology.

Every organisation needs technical support workers to keep their business humming – and in New Zealand they’re in short supply. Learn to install IT hardware and systems software, and build your operational knowledge of networking, database administration and IT service management. Tackle troubleshooting, problem solving and interface design and learn how to create basic computer applications. Plus, you’ll hone your communication skills, and gain an understanding of professional, legal and ethical principles and practices in New Zealand’s IT sector.